Eric Flamholtz, Ph.D. President Management Systems Consulting Corporation
Eric Flamholtz is President of Management Systems Consulting Corporation, which he founded in 1978. He is also Professor Emeritus (Recalled) at UCLA’s Anderson School of Management, where he has taught a course he introduced titled “Managing Entrepreneurial Organizations” (dealing with managing rapidly growing organizations) well as in various Executive Education programs for more than 30 years. He also served previously on the faculties of Columbia University and the University of Michigan. He also served for eight years as a member of the Board of Directors of 99 Cents Only Stores (“NDN”), a NYSE Company, where he was as Chair of the Compensation and Strategic Planning Committees, before that company was taken private in a transaction in 2012. Flamholtz has a multidisciplinary background. He received his Ph.D. from the University of Michigan, an M.B.A. from Washington University in St. Louis, and an undergraduate degree in economics and accounting from Hunter College. While studying for his Ph.D. at the University of Michigan, Eric worked as a researcher for Rensis Likert at the Institute for Social Research. Eric’s doctoral dissertation, which helped pioneer the area of “Human Resource Accounting,” was co-winner of the McKinsey Foundation Doctoral Dissertation Award. He has done research and taught Accounting, Human Resource Management, Organizational Behavior, and strategy. He has taught accounting at the University of Michigan, Columbia University and UCLA, and taught Organizational Behavior and Human Resource Management at Michigan and UCLA as well as advanced Management at Columbia. He is currently lecturing and teaching in several programs for Cheung Kong Graduate School of Business in Beijing, Shanghai, Shenzhen, Xu Zhou, Chengdu, and Sanya, including their CEO Leadership Program, EMBA, Multinational Managers program, and Innovative Entrepreneurship program. He has also lectured at Xiamen University (Xiamen, China) and for various other organizations in China. Dr. Flamholtz has helped hundreds of organizations make successful transitions at different stages of growth and development. His clients have included IBM, Starbucks Coffee Company, Amgen, Neutrogena, PIMCO, Simon Properties, Westfield’s (US and Australia), American Century Investors, PowerBar, Tommy Bahama, Guggenheim Partners, Pardee Homes (a Weyerhaeuser company), Navistar International, Simon Properties, Mövenpick Gastronomy International (Switzerland), The Disney Store, Wolfgang Puck Food Company, Baskin Robbins, Countrywide Financial Corporation, PacifiCare Health Systems, MGA Entertainment Inc., Jamba Juice, City View, Bugle Boy, Chart House Enterprises, City National Bank, Citation, Cendant Mortgage, Southern California Presbyterian Homes, Guilford Pharmaceuticals, IndyMac Bank, Infogix, RCM, and the North American Division of Allianz Global. Eric has also worked with Kemper Insurance, General Dynamics, United Technologies, Meredith Publishing, Touche Ross, LifeScan (subsidiary of Johnson & Johnson), Mileage Plus (subsidiary of UAL Corp.), Surgitek (subsidiary of Bristol Meyers), Republic Pictures, U.S. Filter, New World Entertainment, Tekelec, Emergent BioSolutions, RCM, First Quadrant, and Techmer PM. He has also consulted for a number of professional service firms, including law firms, architecture firms, engineering firms, and CPA firms. Additionally, Eric has presented seminars and workshops for a wide variety of firms and organizations, including AMEX Global Travel, FedEx, Nike, Colgate Palmolive, AT&T, Hughes Electronics, Young Presidents Organization (YPO), Forbes Presidents Forum, Fortune Growth Conference, Fortune Human Resources Forum, Fortune CFO Forum, General Motors, PepsiCo, Abbott Laboratories, ARCO, Allergan, the Hyatt Corporation, Borg Warner, CIT, Computer Sciences Corporation, TRW, United Overseas Bank (Singapore), Warburg Pincus (Singapore), Reuters (Switzerland), and Smartmatic (Venezuela). He has also been a lecturer at Cornell University’s Hotel and Restaurant Program and in a similar program at Rosen College in the University of Central Florida. He has presented keynote sessions and executive seminars for the Cheung Kong Graduate School of Business (Beijing, Shanghai, Chengdu), at Stockholm University, HEC (France), various universities in Italy, and The University of Lugano (Switzerland), at leading business schools in Moscow (Russia), and a program for program jointly sponsored by Johnson & Johnson (China) & Shanghai Institute of Advanced Finance (Shenzhen, China). He has completed research projects for the National Science Foundation, The US Office of Naval Research, and the National Association of Accountants. Since 1976, he has done executive coaching for hundreds of executives, including founders of entrepreneurial firms and CEOs of established companies in a wide variety of industries, including financial, retail, and healthcare. He did extensive coaching for the senior leaders at Starbucks (including Howard Schultz) during their rapid growth years. He also coached almost all of the senior leaders at PIMCO during a three year assignment. He coached the entire senior leadership team at American Century Investors during their rapid growth years over a nine year relationship. Recently he has done coaching for several senior leaders at Guggenheim Partners. During 2009, he was invited to design and conduct a coaching program for forty CEOs and Chairs of some of China’s leading companies for the CEO Leadership Program at Cheung Kong Graduate School of Business in Beijing, Shenzhen, and Shanghai. He has also coached the CEO and other senior leaders of Li Ning, the sports apparel company founded by the legendary “Prince of Gymnastics.” He is currently doing a significant amount of lecturing, leadership development, coaching, and consulting in Asia in China, Vietnam, and Kazakhstan. In China, he has consulted extensively with The Riverside Group, a leading property development company, in which he was responsible for coaching the entire senior leadership team in strategic planning and performance management to effectively manage growth related issues and help them achieve effective scale up. He has also done leadership development in China for Xu Zhou Construction Machinery Group, Shenzhen Fantasia Group, Trendy, and B-Ray Investment Holding Group. He has also consulted with Haohe Construction, and 1000 Colors. He is also doing consulting for strategic planning, performance management, culture management and leadership development with several companies in Vietnam including Techcombank , BTAP 6, Descon, and Cottecons as well as in Kazakhstan including the Kusto Group and BI Investments. Beginning in 2011, his firm launched a “Global Affiliates” program to license, train and certify other professors and consulting firms in his frameworks, tools and methodology for “building sustainably successful organizations.”™ Affiliates now include licensees in Argentine, Bulgaria, Kazakhstan, Italy, Poland, Russia, and Ukraine as well as the USA and Canada. The firm also has Associates in Australia, China, Hong Kong, New Zealand, and Vietnam. His books which have been published in several languages include: · Corporate Culture: The Ultimate Strategic Asset, Stanford University Press, 2011. o Chinese Edition Published by Briefing Press, 2013 · Leading Strategic Change: Bridging Theory and Practice, published by Cambridge University Press. o Russian by EKSMO Publishing in 2011. · Growing Pains: Transitioning from an Entrepreneurship to a Professionally Managed Firm, Forth Edition, (Jossey-Bass, John Wiley) , 2007 o Published Chinese by Tsinghua University Press in 2011 o Also published in German, Spanish, Japanese, Korean · The Inner Game of Management (American Management Association), 1987. o Also Published in Spanish & Japanese. · Organizational Control: Theory and Practice (Kluwer Academic Press), 1996. o Published in Italian · Human Resource Accounting, (Kluwer Academic Press), 1999 o Published in Iran/Farsi · Changing the Game: Managing Organizational Transformations of the First, Second, and Third Kinds (co‑authored with a Forward by Howard Schultz), Oxford University Press, 1998. o Published in Spanish Another book dealing with creating sustainably successful of family businesses will be published by Stanford University Press in January, 2016. He is also in the process of completing a revision and update to Growing Pains. This will be the fifth edition of that book, and will be published in 2016, the 30th anniversary of the first edition. Eric has also published more than 100 articles. He is generally regarded as the thought leader in the field of Human Resource Accounting, which he helped pioneer. His book Growing Pains, now in its fourth edition with more than 100,000 copies purchased, has been published in many languages including Chinese, Japanese, German, Spanish, and others, and is considered the seminal book in the field of entrepreneurial transitions (organizational scale up) to professional management. In 2007, Eric received the “Distinguished Ph.D. Alumni Award” form the Ross School of Business at the University of Michigan “in recognition of his Contributions to and Excellence in Management and Organization.” He is the seventh Ph. D alumnus of the University of Michigan to receive this recognition. In 2012, he was appointed as Honorary Professor at the International Academy of Business, Kazakhstan. In 2014, Flamholtz was one of four people selected to receive a “Distinguished Alumni Award” from Washington University in St. Louis, where he received his MBA. Flamholtz’ methodology used as a consultant and coach is unique in that it is based upon a research based empirically validated theoretical framework as well as extensive practical experience in its application over more than 35 years.